|
Terms -
Cash,
Check, Visa, MasterCard, American Express and Discover are
accepted. We do not ship COD, all orders must be pre-paid. For
all special orders and custom printed items we require full
payment when the order is placed.
Shipping Method
– For in-stock items we ship within 24 hours. Warehouse location
is Midland Michigan. Our standard method of shipping is UPS
ground (No PO Box numbers please). Next-Day Air, 2nd
– Day Air and 3rd Day select are also available upon
request, please call for rates. $2.00 per package additional
charge is applied for residential shipping.
Shipping and
Handling Charges for Retail
|
Up to
$50.00 |
$7.00 |
|
$51.00
- $100.00 |
$9.00 |
|
$101.00
- $200.00 |
$11.00 |
|
$201.00
- $500.00 |
$22.00 |
Over $500.00
Free shipping except on Calendar Magnets – See Appropriate
Chart on Calendar Magnet Page in Shopping Cart.
Claims –
If your UPS
shipment was received damaged, please notify your UPS driver
immediately to make a claim. Damaged merchandise should
be reported to our office immediately for refund, replacement or
return. We reserve the right to deny any claims made more than
30 days after receipt of product.
Returns –
Only
orders made at retail pricing are refundable. All other orders
are non-refundable except for damaged or incorrectly shipped
products. To return a product, it must not have been used and
must be returned in its original packaging in sellable condition
within 30 days after receipt. We reserve the right to deny any
returns made more than 30 days after purchase. We cannot accept
returns of custom orders or dated product. Please call our
office for return authorization and send all returned items
freight prepaid.
Service Charges
–
All returned checks will incur a $25 service fee
|
